our process

for completing projects and maintenance

We understand that starting a big outdoor project or maintenance service can be overwhelming. Our landscape design process is time-tested and our customers agree that it reduces confusion and speeds up the results. 

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"Hi, I'm Andrea in Customer Service."

1

Make an appointment.

Call our office and speak to one of our reps in customer service, or submit a quote request online.  Either way, they’ll help you find a time for a consultation appointment and get all the necessary details.  

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2

Let's meet.

A casual meeting on-site where we’ll listen to your vision and provide some initial consultation that will direct the project down the right path.

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"Hi, I'm Jeff the Sales Rep."

"Hi, I'm Mark the designer."

3

We design your dream space.

You can choose from our personalized design packages so we can deliver the perfect fit and capture your vision.

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4

We'll review and revise your design.

Simple, no-hassle presentation of our design and cost estimate for installation. We’re focused on helping you make an informed decision.

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"Hi, I'm Colin the estimator."

"I'll be here the entire process!"

5

You approve all material selections.

Once we’ve nailed the overall design layout, we’ll walk you through the process of final details and select the specific materials for your project.

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6

We install your project with skill and speed.

Our well-trained crews are skilled in hardscape and landscape installation, and take immense pride in their craftsmanship and courtesy to our customers.

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"Hi, I'm Alec the Supervisor."

"I'll make sure you're satisfied."

7

We'll follow up and finish strong.

Your sales rep and project supervisor will complete an on-site walkthrough at the conclusion of your project to ensure we’ve fulfilled our contract and commitments.

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8

We'll provide a bid for maintenance.

Your project is an investment, and we’ll make sure to provide a fair price and consistent service so you can enjoy your space without no added stress.

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"Hi, I'm Jeff the Account Manager."

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"Hi, I'm Jose in Operations."

9

Your project is forever maintained with care.

From a simple spring cleanup to specialty pruning, we have the knowledge and capacity to keep your property thriving for years to come!

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And... that's a wrap!

We’re excited to show you our incredible service and communication from every member of our team!

Click here to get a quote today!

Have additional questions?  Scroll down to see our FAQ’s. 

frequently asked questions

Of course.  We strongly emphasize our entire process so you’re aware of all our service offerings.  Many of our customers utilize all our services, but it is not a requirement.  

We’d love to help you however you need us.  

Yes!  Unless otherwise discussed, we cover all plants, trees, shrubs, and perennials for a period of 1 year.  We want to help protect your investment and set your landscape and gardens up for success many years to come!

We also provide a 2 year repair warranty on all hardscape projects including walls, patios, edging, fire features, and more. 

For more information on our warranty terms, visit our page on Warranty Details.

We install trees and large shrubs year round, unless the ground is covered in snow or too frozen to dig.  Yes, trees will do great when planted in the winter!  For most shrubs and perennials, we focus on installing between March and November for the best results. 

But remember – we warranty your plants for an entire year, so they are covered despite the exact date of planting!

Yes. 

One key thing that sets Elevate Outdoor apart from other companies is our design work. We employ full-time designers that are trained in Landscape Architecture and Horticulture, and experienced in the field and in drafting landscape plans.  This unique experience allows us to deliver plans that not only look great on paper, but that transition easily into a functional installation.

We charge nominal fees for the time that we spend incorporating your needs and our aesthetic vision into your custom landscape plan.  Our initial consultation is free of charge and we’ll give you a design proposal for your specific project.

Click here to get a quote for design.

The cost of landscaping is difficult to generalize without site-specific information and an understanding of the specific vision for your home. However, Realtors published an article that states that a homeowner can expect to spend between 10-12% of the cost of their home on landscaping. We have found that for many projects, this is a fairly accurate projection, however, many projects are above or below that average based on the homeowner’s objectives, specific site requirements, and finished material selections.

Absolutely. We work with homeowners on a regular basis to create phasing plans for their projects. We will phase a project to meet the clients’ initial budget goals, while maintaining a cohesive design that can be flawlessly completed in 2 stages or 10, based on your specific needs.

Yes, we work with third-party, accredited institutions to offer same-as-cash and low-interest financing plans.  

Please ask your Account Manager or Salesperson about financing your next project!

There’s typically not a lot of maintenance in the first year or two after plants are installed.  The above ground growth is minimal as the plants are trying to get root establishment as vigorously as possible.  

Most plants require at least a light pruning each year (spring and fall are best) and it may be necessary to remove some dead wood or dormant material after the winter season.  

The most important thing you can do to care for your plants is adhere to a strict watering plan, especially within the first year after installation.  Click here to learn more about how to water your plants. 

Yes!  We have dedicated travel crews for commercial installations and high-end residential projects.

Contact us for any questions you might have or request a quote on your next project!

Convinced yet?

We’ll provide a FREE on-site consultation and quote – you have nothing to lose!  Just click the button below and fill out the form.